The Center Hub

Why?

To create and sustain TRUST is vital.

Trust is like Water – when it is there, everything grows and flourishes. When it is not there, everything withers and dies.

Without water there is no life, without trust:

• Relationships decay
• Projects fail
• Initiatives under perform
• Customers go to competitors
• Work grinds to a crawl

How Do We Create a Culture of Trust?

No matter how hard you try, it is very difficult to manufacture a feeling of trust.

Feeling of Trust: A deliberate process of creating trust.

• Trust, the noun, is what we feel
• Trust. the verb, is what we create

We must be careful not to focus on the feeling of TRUST; rather the practical process of creating TRUST.

• Once you begin to see, speak and behave in high-trust ways, you will begin to recognize the effect on you and the people around you.
• Share information
• Focus on Results and Accountability
• Show loyalty to the absent
• Use high courage and consideration when communicating. Talk straight and confront the real issues
• Collaborate, communicate, show respect
• Share credit abundantly
• Don’t hold meetings after the meetings
• Practice transparency and authenticity