Eval Script Example

Here are some example conversations you may have with your patients at the evaluation session, and how to guide them through the evaluation process.

• I know you’ve come to us to help resolve your shoulder pain. Let me ask though, what is the first thing you’re going to do once you have this issue resolved?”
  

  (Allow Response)

• Would you mind recording that down in this section?
  

  (Give “Get Back to What You Love Sheet” in Eval Folder)

• Okay, let me examine you and see what’s going on and preventing you from playing tennis.”
  

  (Perform Examination)

• Mrs. Jones, based on my examination, you have tendonitis of your rotator cuff. What this means is that your tendon is inflamed and irritated. You are a perfect candidate for what we offer at Allied. We can resolve this issue and help you get back to playing tennis. We see this every day in the clinic and we’ve helped many people get back to playing tennis.”
  

  (Use “The Journey” Sheet in Eval Folder)

• Based on what I’m seeing, I’m going to recommend that you come for 12 visits, 3x per week for 4 weeks. I’d like you to be with Cesar, Paul, or myself depending on how our schedules fit together. We’ll be working on improving your shoulder posture and quality of your tennis serve. We’ll be assessing your progress on the 10th visit and make adjustments to this plan if we need to. After that, I’d like to see you again in 6 months for a check up to make sure you’re still improving. Can you think of any reason why you wouldn’t be able to follow this plan?”
  

  (Allow for Response)

• What if we adjusted to 2x per week for 6 weeks? I can’t promise that you’ll get back to playing tennis as quickly, but we can make it work. Is there any other reason why you wouldn’t be able to follow this plan?”
  

  (Allow for Response)

• Great! Here’s some exercises I would like you to work on until we see you again next time. (Give HEP) Next session, we’ll focus on some manual treatment and exercises that will help you play tennis again.”
  

  (Give Folder)

• You’ll also find a card good for a free discovery session. Please give that to a friend or family member that you think will benefit from our services.”