(With a Concern)

Impairment:

The issue with their physical self:

• For example, knee pain
• Low level of motivation

External Concern:

What that physical problem is preventing them from doing:

• For example, unable to participate in favorite sport
• Good level of motivation

Internal Concern:

How that physical problem makes them feel:

• For example, not feeling like an athlete and/or part of the team
• AMAZING level of motivation

Example:

Guest is 42-year-old factory worker with back pain and has been out of work for several months now.

Impairment:

Back Pain

External Concern:

Unable to work

Internal Concern:

Feels less valuable to his family because he is unable to provide for them

So, How Do We Draw This Information Out?

ASK QUESTIONS!

“What activity that you love would you like to get back to doing?”
“What’s the first thing you would do if you had this issue resolved?”

Paradigm Shift:

Our focus (speech, treatment, and actions) should be on the Internal and External Concerns. Not the impairments.

“What benefits do you think will come from this?”